In terms of email troubleshooting, why is it essential to cross-check user permissions?

Cross-checking user permissions is essential for determining if users have the necessary access rights to receive specific emails. This involves verifying that users have been granted the appropriate permissions within the email system, allowing them to access and receive messages tailored to their roles or requirements. If a user lacks these permissions, it can result in non-delivery of emails they should have received, leading to communication breakdowns.

While adjusting email design or updating contact information is important for the overall effectiveness of email communications, these activities do not address the fundamental issue of whether users can actually receive the emails intended for them. Similarly, adhering to security protocols is vital but does not directly relate to a user's ability to receive specific emails. Thus, ensuring that users have access is pivotal in effective email troubleshooting.